Nearly 80% of business calls are placed on hold either via the initial transfer, while you're on the call, or when a call is diverted to the "Hold", after being automatically attended. As Music On Hold is just one feature of your business phone, please see our Studio for more info regarding professional recordings for IVR & Auto Attendant solutions.

Music Only On Hold solutions are extremely beneficial for businesses needing their callers to feel 'connected and to be happy holding. Varying capacities of music are offered depending on your business' needs. Music samples available here.

Message & Music On Hold solutions benefit businesses who want to 'talk' to their callers using the On Hold 'air time' to inform, educate and even entertain. This 'air time' is key in practising the, often forgotten, skills of cross-sell & up-sell.
We tailor-produce Master Productions, to get your message across.

Whatever your business caller profile is, we can offer a Sound Solution

Music On Hold systems simply plug in to most Business telephone systems. You just need to choose what you want your callers to hear, and how you want that audio to be played.

Music On hold works best when you have a good image of what your caller profile is. This way it will be easier to know if its a music & messages mix that works best for your business or a music only solution.

All North Supply Systems come with an ACMA approved Line Isolation Unit (LIU) that interfaces with your phones Music On Hold (MOH) 'socket'. If you are not sure your business phone has an MOH socket please call us for assistance.